FAQ
Common Questions
Everything You Need to Know About Limogroup Here.
You can make a booking easily through our website, by phone, or via email. We recommend submitting your reservation at least 24 hours before your scheduled pick-up time. For last-minute bookings, confirmation will depend on vehicle availability and our current schedule. Please ensure you review our terms and conditions before completing your reservation.
We provide premium chauffeur services throughout Switzerland and selected neighboring regions. For specific destinations or cross-border travel, please contact us directly.
Your chauffeur will greet you in the arrivals area with a name sign. You will also receive contact details and meeting instructions before your pickup.
Yes, complimentary Wi-Fi is available in most of our vehicles. If required, please confirm availability during your booking.
We allow small pets in carriers in select vehicles. Please notify us in advance so we can make suitable arrangements.
Yes, our chauffeur services are available 24 hours a day, 7 days a week, including holidays. Advance booking is recommended, especially for early morning or late-night transfers.
If you anticipate any delays or changes to your arrival or departure time, please notify us in advance. We offer a complimentary waiting time of up to 1 hour. If delays are reported late or not at all, additional charges may apply.
For full details, please refer to our Terms and Conditions.
Yes, you may request a preferred vehicle model or chauffeur when booking. We do our best to accommodate such requests based on availability.
Changes or cancellations must be made in accordance with our cancellation policy. Please refer to our Terms and Conditions for applicable notice periods and fees.
Child and booster seats are available upon request at the time of booking. Please specify the child’s age and required seat type.
We accept major credit cards, bank transfers, and approved corporate accounts. All payments are processed securely. For large or recurring bookings, invoicing can be arranged.
Yes, we track flight arrival times in real-time to ensure timely pickups. Even if your flight is delayed, your chauffeur will adjust accordingly.
