PRIVACY POLICY

Introduction

At Limogroup Sàrl, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://limogroup.ch or use our services.

We are committed to protecting your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR), where applicable.

Who We Are

• Company Name: Limogroup Sàrl
• Registered Office: Chemin des Saules 19, 1800 Vevey, Switzerland
• Phone: +41 79 896 96 96
• Email: info@limogroup.ch
• Website: https://limogroup.ch

What Information We Collect

1. Personal Information You Provide

When you use our website or services, we may collect personal data including but not limited to:

• Full name
• Email address
• Phone number
• Billing and payment details
• Pickup and destination addresses
• Flight details (if applicable)

2. Information Collected Automatically

We may also collect certain information automatically through cookies and tracking technologies, such as:

• IP address
• Browser type
• Device information
• Pages visited and actions taken on the website

For more details, please refer to our Cookie Policy.

How We Use Your Data

We use the data we collect to:

• Confirm and manage bookings
• Communicate with you regarding your reservation
• Send invoices and process payments
• Respond to your inquiries
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Legal Basis for Processing

We process your personal data based on one or more of the following:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate interests (e.g. customer service, marketing with opt-out options)

Sharing Your Information

We may share your data with:

• Chauffeurs or subcontractors to fulfill a booking
• Payment processors (e.g., Stripe, PayPal)
• Service providers (e.g., hosting and analytics tools)
• Authorities if required by law or legal process

All third parties are obligated to protect your data in accordance with this policy and relevant data protection laws.

Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, including legal or accounting obligations. When data is no longer required, we securely delete or anonymize it.

Your Data Protection Rights

Under applicable laws, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Withdraw consent at any time
• File a complaint with a data protection authority

To exercise any of these rights, contact us at info@limogroup.ch.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Our services are primarily offered in Switzerland, but certain tools and service providers we use (e.g., analytics, email systems) may process data outside of Switzerland and the EU. In such cases, we ensure adequate safeguards are in place, such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.

Last updated: 8 May 2025

Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal data, please contact us:

Limogroup Sàrl
Chemin des Saules 19, 1800 Vevey, Switzerland
📧 Email: info@limogroup.ch
📞 Phone: +41 79 896 96 96