TERMS AND CONDITIONS

Introduction

Welcome to the website of Limogroup Sàrl, accessible at https://limogroup.ch. By using this Website or booking our services, you agree to comply with the following Terms and Conditions. Please read them carefully.

If you do not agree with any part of these terms, please do not use our Website or services.

Use of the Website

1. Eligibility

You must be at least 18 years old, or have parental/guardian consent, to use our Website and services.

2. User Obligations

You agree not to:

Use the Website for illegal purposes
Disrupt the Website or its services
Copy, reproduce, or exploit any part of the Website without written permission

Services and Bookings

1. Description of Services

Limogroup Sàrl offers professional limousine services in Switzerland, including:

Airport transfers
Hourly and daily chauffeured service
Corporate and private event transportation

2. Booking Confirmation

Bookings are subject to availability and are only confirmed once you receive written confirmation via email or SMS from our team.

3. Cancellation and No-Show Policy

More than 48 hours before reservation: No cancellation fee
Between 48 and 24 hours before: 50% of the total amount will be charged
Less than 24 hours before: 100% of the total amount will be charged
Flight cancellation: 100% fee will be charged, no refund available
No-show by client: 100% of the fare must be paid, no refund possible

Waiting Time Policy

Airport pickups: 1 hour of waiting time included from actual flight arrival time
Other pickup locations: 20 minutes of waiting time included
Additional waiting time will be charged at the standard hourly rate

Hourly Service Conditions

Hourly bookings include travel within city limits only, up to 250 km per day
For travel outside city limits, an extra fee of CHF 4.00 per km will apply

Pricing and Payments

1. Accepted Payment Methods

We accept the following forms of payment:

Credit/debit card
Stripe
PayPal
Secure payment link by Sumup
Cash

Note: A 3% processing fee will be added for payments made via card or online link (Stripe/Sumup/PayPal).

2. Invoicing and Payment Terms

Invoices are due as per the terms mentioned in your confirmation. Non-payment may result in cancellation of service and legal action.

Intellectual Property

All content on this Website, including text, graphics, and branding, is the property of Limogroup Sàrl or its partners. No part may be reused or copied without our written permission.

Limitation of Liability

We are not liable for:

Indirect or incidental damages arising from the use of our services or Website
Delays due to uncontrollable circumstances (e.g. traffic, weather)
Service interruptions or technical failures

Third-Party Links

Our Website may contain links to third-party websites. Limogroup Sàrl is not responsible for their content or privacy practices.

Modifications to Terms

Limogroup Sàrl may update these Terms and Conditions at any time. Updates will be posted on this page.

Last updated: 8 May 2025

Governing Law

These Terms are governed by Swiss law. Any disputes shall be resolved by the competent courts in the canton of Vaud, Switzerland.

Contact

For any questions about these Terms and Conditions, please contact us at:

Limogroup Sàrl
Chemin des Saules 19, 1800 Vevey, Switzerland
📧 info@limogroup.ch
📞 +41 79 896 96 96